Shipping and Delivery Policy

COSO IT Shipping & Delivery Policy

Introduction

COSO IT specializes in providing bespoke software development services. Our delivery method involves the use of cloud-based software and platforms, eliminating the need for physical shipping. This Shipping Policy is designed to inform our clients about our delivery processes, ensuring a seamless transition from development to deployment.

Digital Delivery

Methods of Delivery

  1. Cloud-Based Platforms: Our primary method of delivering software and project deliverables is through cloud-based platforms, such as Git. This allows for efficient, secure, and instant access to the developed software.
  2. Email Communications: For smaller files, documentation, and other non-code deliverables, we may use email to directly send files or links to the client.

Access to Deliverables

Upon completion of a project or a specified milestone, clients will be provided with access to their deliverables through the agreed-upon cloud-based platform. This may include, but is not limited to:

  • A repository link for the developed software.
  • Instructions for accessing and deploying the software.
  • Necessary credentials (handled securely) for accessing private or restricted areas.

Security and Confidentiality

We prioritize the security and confidentiality of our clients' projects. Access to deliverables is strictly controlled and shared only with authorized individuals as specified by the client. All transmissions are secured using industry-standard encryption protocols.

Timelines

Delivery timelines will be agreed upon at the start of the project and outlined in the project proposal or contract. Any changes to the delivery timeline will be communicated promptly to the client.

Client Responsibilities

Clients are responsible for:

  • Providing necessary access rights if using their own cloud-based platforms.
  • Reviewing deliverables in a timely manner and providing feedback or approval.
  • Maintaining confidentiality of access credentials and sensitive information.

Modifications and Version Control

As part of our commitment to quality and continuous improvement, we may provide updates or modifications to the software. These will be delivered through the same cloud-based platforms, utilizing version control systems to manage changes effectively.

Support and Maintenance

The project agreement will specify

Post-delivery support and maintenance terms. COSO IT offers various support packages to ensure the continued performance and security of your software.

Contact Us

For any questions or clarifications regarding our Shipping Policy, please get in touch with us at [contact information].